[Cau Giay - Hanoi] Air Procurement Supervisor

Job Description

► Monitor daily procurement operations.

Monitor daily procurement operation to ensure that consistently highest level of customer excellence.
Supervise staff implementing SOPs’ Department, ISO requirements.
Manage capacity strictly following SOP, KPI and Department’s guidelines.
Manage consolidation for export cargoes.
Solve all arising matters related to customers and staff.
Respond promptly to queries from clients (both internal and external) which are out of staff ability while striving to meet established quality guidelines.
Negotiate the best rate, capacity, and schedule to minimize cost, increase Air Profit, VOL, to match the budget.
Input all related data to Daily plan app, Booking confirmation, UFS, ...correctly and timely.
Monitor emails, reply to messages, and act on information relayed where necessary within 24 hours of the initial inquiry being received.

► Build up relationships with Airlines, Suppliers

Build up, develop and maintain strong relationships with Airlines and Suppliers.
Schedule meetings with Airlines to strengthen the relationship & get market update.

► Staff Management

Arrange suitable working shifts for staff based on actual working conditions.
Ensure that daily jobs are handled and controlled properly.
Monitor overtime registration for staff in the division.
Maintain a consistently high level of communication with all relevant parties.
Ensure all divisions’ activities are always operating smoothly.

► Data & system control

Weekly check data in UFS to ensure accurate and timely data input to avoid mistakes and propose countermeasures.
Consult with Direct Superiors about risk management efficiency.

► Reports

Report to the Superiors, Sales… the market situation, consolidation, shortfall during working with airlines, suppliers so the company may make the appropriate strategy in timely manner.
Make the report to SEOHQ/ FSG/ APH/GM/… (Charter P&L, Consolidation efficiency…)

Requirements

► Education and Experience

Bachelor's Degree in Foreign Trade, Economics, Business Administration or equivalent.
Tertiary qualifications with at least 3 years of relevant work experience or knowledge of forwarding, logistics industry processes, procedures, and practices.
Experience in flight booking and procurement.
Knowledge of a company's products and services is preferred.

► Required Skills/Abilities:

Good at MS office (Word, Excel, power point….)
Upper-Intermediate English skill (4 skills), additional language should be an advantage.
Being able to work under high pressure, Stress tolerance.
Good Communication, Interpersonal skills & negotiation skills- verbal and written.
Good Problem analysis and problem-solving.
Attention to detail and accuracy.
Data collection and ordering.
Adaptability, Initiative.
Good relationship with Airlines, suppliers
Good customer excellence orientation.

Benefits & Contact

Annual Leave: 12 days/year (after probation time)
Net salary: Up to 25M Net (13 months a year plus Tet bonus & Annual performance bonus)
Annual Salary Increase: once per year
Performance Assessment: twice per year (fixed in April and October)
Insurance: 24 hours’ Accident Insurance, 100% Social Insurance, Health Care Insurance
Others: International working environment with many opportunities for learning and development, training courses, company trip, etc.

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Email: katherine@hitsuji-vn.com
Phone: 0974 689 370

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