[Chuo-ku, Tokyo, Japan] NETWORK OPERATION

Mô tả công việc

Work in Tier 2, collaborate and share information with Tier 1 (the Customer Support Department, working on the end-client's site); escalate to the client’s Technical Department for issues that cannot be resolved.
Handle technical issues related to network operations: Conduct technical investigations, respond to technical incidents, perform routine tasks, implement process improvements for solutions and quality

Yêu cầu công việc

Experience in operating and maintaining large-scale network systems (approximately 1,000 nodes)
Hands-on experience in hardware replacement, upgrades, and maintenance in production environments.
Solid understanding of core networking concepts and protocols, including TCP/IP, DNS, Proxy, etc.
Hands-on experience with Cisco Catalyst, Meraki, and Firepower products; at least 3 years of experience working with Cisco solutions is preferred.
CCNA certification is required; CCNP is a strong advantage.
Japanese proficiency: Minimum JLPT N2 level; ability to communicate across listening, speaking, reading, and writing

Chế độ đãi ngộ

Flexible timekeeping (from 8:00 - 9:00 to 17:30 - 18:30)
Minimum 14 paid leaves per annum for all employees after probation
01-day remote work per month
A flexitime allowance of 90-180 minutes per month for employees
01 hour paid leave per day for women having children under 12 months
Social insurance, unemployment insurance and Bao Viet care insurance
Saturday & Sunday OFF, Overtime pay is 150%, 200%, 300% as per labor law;
Work performance review 2 times/ year (in April and October)
13th-month salary

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Email: katherine@hitsuji-vn.com

Phone: 0974 689 370

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